For general questions regarding Live Scan, contact .

Live Scan Process:

  1. Go to Capital Live Scan website.
  2. Enter email and click “Proceed”. A one-time code will be emailed to you.
  3. Enter code and click “Proceed”.
  4. Click “Get Fingerprinted” at the top of the page.
  5. Enter CALPIAEMPL into the Group Code.
  6. Complete the form as follows:
    1. Reason for Application: [Enter job title/position]
    2. Institution: [Enter which institution you will be working at]
  7. Click “Next”.
  8. Complete personal information then click “Next”.
  9. Enter zip code and choose a location [Click Schedule Appointment].
  10. Choose date and time then click “Next”.
  11. Verify appointment then click “Next”.
  12. Verify information and agree to terms.
  13. Arrive at your appointment to be scanned:





  1. Once your scan is complete, send the completed Live Scan Request form to .

FAQ:

  1. What if the location is trying to charge me?
    1. Do not leave that location and call (916) 358-4301 for assistance.
  2. Where do candidates go to be Live Scanned?
    1. Visit the location page of the Capital Live Scan website for a list of all locations.
  3. How long are Live Scan results valid?
    1. Until the CALPIA Live Scan Coordinator manually removes applicant from the system. Please contact .
  4. How long will it take to receive Live Scan results?
    1. Results are typically received within 72 hours. However some delays do occur, resulting in wait times up to a few weeks.

Hiring Process